M2M (machine-to-machine) and IoT (Internet of Things)
linked to data analytics (big data) developments are accelerating, and as more
companies enter this sector and spend money on developing it, we will see
further astonishing innovations emerge over the next few years. Applications are
already being used in infrastructure, telecommunications, healthcare, education
as well as in government; which we will address this in detail in this report.
E-Health
Progress in e-health developments in Australia
remains slow and low key. Unlike the USA for instance, where e-health is driven
by health insurance companies and private health care organisations, the
developments in Australia largely depend on government initiatives. The fact
that private companies are driving the development elsewhere is a clear
indication that significant cost savings can be achieved through e-health.
Back in 2010, it looked like that the national
broadband network (NBN) could be a catalyst in kick-starting these initiatives,
the most important policy initiatives in this respect were linked to the
Medicare reforms, which provide health insurance coverage for selected video
consults in rural and regional areas, as well as projects linked to the
personally controlled electronic health record (PCEHR). However, with the downgrading
of the NBN and a lack of interest from the current government in e-health in
general, hardly any new initiatives have been undertaken since 2013, while the
early initiatives have largely been put on hold.
However, as the financing of the public health
systems in Australia becomes increasingly costly, the opportunity exists to
lower costs through more effective use of e-health.
E-Education
Education is seen as one of the key sectors that will
benefit from developments in the digital economy, but so far the results of
adaptation have been mixed. While new ICT gear has entered the classroom it is
being used within the traditional classroom learning system. In order to fully
utilise these new technologies a true sector transformation will need to take
place. Good examples can be seen in developing economies where there are little
or no traditional systems in place. There, for example, children are using
smartphone apps and the internet to bypass these traditional systems and are
basically using the new technology for self-education. Schools are then
adapting to these new circumstances. Freely available educational material from
many school and university websites around the world is assisting this
development.
Simultaneously, the capability of internet services
dedicated to e-education purposes is set to increase enormously over the next
decade as well. Australia, with its large landmass and relatively small
population, is an ideal market for remote education services, and as such
Australia is home to many successful e-education service providers, as well as
being a relatively important export market for e-education services. Rather
than addressing the education system by making it more expensive, government
policies should be directed to make the system more efficient, e-education can
play a key role in this.
E-Government
Governments are facing revenue and expenditure
pressures that will only intensify in the coming decades as the Australian
population ages. This is creating an urgent need to reduce costs, particularly
in non-front line areas such as administration. At the same time, the public
sector is at a crossroads of how services have been delivered in the past and
how they will be delivered in the future. It is also facing structural changes,
such as an increasingly mobile workforce and more complex service delivery
channels.
Many countries around the world are now well aware of
the importance of e-government and many governments have shown leadership in
developing online services. The benefits of e-government applications can
include cutting costs and improving processes and information flow, but one of
its primary aims is to improve customer service for citizens. The government
has taken a leading role in developing a National Cloud Computing Strategy,
which in turn has created trust within the broader industry to start adopting
new opportunities that are becoming available here.
For more information see - http://mrr.cm/47H
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